The issues with FTP or emailing transcriptions

Email and FTP sites are poor solutions for a transcription process. Email and FTP were designed as transport and storage mechanisms but  increase administration of the transcription process flow. The headaches occur due to accountability. The dictations (voice files) and documents generally must be manually associated and managed with the finished transcription. Additionally emails and FTP sites require special encryption and decryption software in order to be HIPAA compliant which is very difficult to manage.

Emdat gives a receipt code and assigns a TID (transcription identification number) with every dictation (voice file), which continues to associate throughout the transcription workflow even after completion. This process is automated and creates a verifiable audit trail to track receipts, uploads, downloads, edits, autofaxes (successful/unsuccessful), views, electronic signatures, printing, exports and more. The key is to make this process seamless to all involved in the transcription process and provide accountability for quality, timeliness and security. Since autofaxing is a popular and acceptable feature within Emdat there are sites that are availble to make sure you understand HIPAA's stance on this technology.

 

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